Private and confidential

How would you like to contact us?

Your admissions team

Jil Moore
Jil MooreClient Relations Director
Cynthia Nakhle
Cynthia NakhleAdmissions Manager
Phone+41 44 500 5111 WhatsAppStart a private chat SMSSend a message Emailadmissions@thebalance.clinic

Private and confidential

Contact THE BALANCE

Dedicated to one client at a time

Private care.
Entirely personal.

Private multidisciplinary treatment for mental health, addiction, trauma, eating disorders and co-occurring conditions—created around one person, one team and one coordinated plan.

WELCOME TO THE BALANCE
One clientA residence and team organized around one person
One coordinated planPsychiatric, psychological, medical and relational care
Full privacyResidence, team and daily structure dedicated to one client
Continuing careTransition planned from the beginning

A more personal model of care.

Treatment begins with understanding the person beyond a diagnosis: health, history, relationships, responsibilities, previous care and the conditions needed for meaningful change.

A dedicated multidisciplinary team works within one coordinated plan. The program develops as stability, readiness and needs evolve, while privacy is built into the residence, staffing, communication and daily rhythm.

Explore private residential treatment
The story of THE BALANCE

See how private care becomes personal.

A short introduction to the environment, the multidisciplinary model and the idea of dedicating treatment to one client at a time.

Complex and interrelated conditions

Care for the whole presentation.

Conditions rarely exist in isolation. The structure below helps people find relevant information without reducing them to a category.

Garden and covered terrace beside a stone residence
A clinical living environment
One client at a time

Privacy is not an additional service.

The residence, appointments, meals, personal support and practical arrangements follow one person’s plan—not a group timetable.

Understand the one-client model

Many perspectives.
One coherent direction.

Clinical expertise is brought together according to need, with clear responsibility and regular multidisciplinary review.

01

Assessment and formulation

A comprehensive understanding guides team selection, priorities and treatment planning.

02

Psychiatric and psychological care

Evidence-informed therapies selected according to presentation, readiness and response.

03

Physical and biochemical wellbeing

Medication, sleep, nutrition, metabolic factors and relevant investigations considered together.

04

Relationships and continuity

Family, existing clinicians and trusted advisors involved where appropriate and authorised.

Different settings.
The same standard of care.

Location follows clinical and practical fit—not status. Exact residence details are confirmed in the individual proposal.

Aerial view of a rugged coastal mountain and pine-covered cliffs above a calm blue sea
Mallorca · Spain

Space and distance from daily pressures.

Private residential treatment in a quieter island setting, with clinical, personal and practical support coordinated around the residence.

Explore Mallorca →
Aerial view of Lake Zurich and buildings along the shoreline
Zurich · Switzerland

Privacy with access to Swiss expertise.

A private urban residential base with coordinated access to independent specialists, diagnostics and hospital pathways when required.

Explore Zurich →
From first conversation to continuing care

A clear pathway,
adapted to the person.

  1. 01

    Confidential consultation

    Understand the situation, priorities, history and immediate concerns.

  2. 02

    Assessment & stabilization

    Establish a comprehensive clinical picture and address urgent needs.

  3. 03

    Personalized residential care

    Deliver an individual plan through one coordinated multidisciplinary team.

  4. 04

    Transition & continuing care

    Prepare the home environment, relationships and clinical support for continuity.

The complete program

Care beyond the therapy room.

Clinical treatment, the residential environment, important relationships and life after the stay are planned as connected parts of one program.

Medical & hospital care

Clinical care supported by medical expertise.

Psychiatric and medical assessment may consider medication, withdrawal risk, physical health, sleep, nutrition and metabolic factors. Specialist diagnostics or hospital care are coordinated when required.

Medical pathways →
Your stay

A private residential experience.

Each day follows the client’s needs, energy and stage of treatment, supported by private dining, movement, restorative time and discreet practical coordination.

Residences & daily life →
Families & professionals

Care extends beyond the individual.

With the client’s authorization, family members, existing clinicians, family offices and trusted advisors can be involved through clearly defined roles and boundaries.

For families →For professionals →
London continuity

Assessment before—and support after.

London supports private assessment, clinical consultation, transition planning and continuing care around residential treatment in Mallorca or Zurich.

Discuss location fit →
Clinical standards

Care with clear responsibility.

Personalized treatment is supported by defined leadership, multidisciplinary review, documented decision-making, professional standards and appropriate medical pathways.

Clinical governance & safety
Clinical leadership

Named accountability

Every program has clearly identified clinical responsibility and an agreed scope of care.

Professional standards

Credentials made visible

Licenses, registrations, qualifications and external responsibilities are presented transparently.

Coordinated review

One working formulation

Relevant specialists contribute to one coherent plan rather than disconnected recommendations.

Medical pathways

Clear limits and escalation

Residential, independent specialist and hospital responsibilities are distinguished before admission.

Two colleagues standing together on a terrace with potted plants, marina in the background
Colleagues on a terrace
Clinical leadership

Expertise selected around the individual.

“The strongest plan is not the one with the most interventions. It is the one in which every intervention has a clear purpose.”

The individual team is formed according to clinical need, location, language, professional scope and availability. Credentials, responsibilities and expected core roles are made explicit.

Meet the clinical team
In the media

Recognized perspectives.

Publications have featured perspectives from THE BALANCE on mental health, behaviour, relationships and wellbeing.

BLOOMBERGBBCTHE
GUARDIAN
THE
TIMES
THE
TELEGRAPH
NEWSWEEK
View media coverage
Perspectives

Conversations about being human.

View all podcast episodes
Our wider group

Distinct programs for different needs.

THE BALANCE, COGNIFUL, and SENSES are independently positioned programs within one wider healthcare group. They are not service tiers.

Compare all programs

Private Residential Treatment

THE BALANCE

Dedicated to One Client at a Time

Complex mental health, addiction, trauma, eating disorders, and co-occurring conditions where complete privacy and intensive multidisciplinary coordination are important.

Explore the program

Personalized Residential Treatment

COGNIFUL

Strengthened by Shared Experience

For adults who can participate safely in a carefully selected residential community and benefit from individual treatment, structured work, peer perspective, and accountability.

Explore the program

Private Healthspan Program

SENSES

Dedicated to One Client at a Time

For medically stable adults seeking assessment, prevention, restoration, resilience, or sustainable performance rather than residential mental health or addiction treatment.

Explore the program
Private admissions

Begin with a confidential conversation.

If you are considering treatment for yourself, a family member or someone you advise, our team can help clarify the most appropriate next step.